Purchasing from the website

To buy an item direct from the website, please telephone your order to 01342 717836 or email orders@antiquechandeliers.co.uk.  All items are offered subject to availability. The website is kept as up to date as possible but a slight delay between updates may occasionally happen.

We will reserve your item and send you an invoice. To confirm purchase, please ensure cheque or payment reaches us within 3 working days. We currently accept major credit cards, cheques and bank transfer. We also accept Paypal for small-cost items. Before ordering, please read our section on delivery (below).

Delivery

We personally deliver most weeks to Central London, for which there is no extra charge. We are also happy to deliver locally within Surrey and Sussex. For other areas, we can arrange transportation and shipping. Alternatively, items can be collected direct from our showroom.

We receive many orders from abroad and are happy to quote for shipping worldwide. But large, high quality Chandeliers and other lighting items should be collected and packed by specialist shipping companies. We can advise on suitable specialist carriers for both the UK and for items shipped abroad. Please contact us for details.

Customers ordering items for shipping abroad must accept we are not responsible for any loss or damage once the item/s are passed to carriers. Customers should note that most non-specialist carriers will not insure antiques and use of these carriers is at the customers' own risk.

Visiting the Showroom

To fully appreciate the quality of an item, we suggest you visit us to see our stock. Many of our stock items are  high quality investment purchases and we want you to be sure of your purchase with us. To visit the showroom, please make an appointment by telephone or email. Directions are on our Find Us page.

Electric Wiring

All items are advertised as is and, for some, that means unwired and/or unpolished. The reason is that they then can be finished to customer requirements and/or rewired  when reaching the destination country.

We undertake wiring for the UK only, which can be carried out at reasonable charge. Please contact us for prices. For Chandeliers we offer rewiring with either 'French Candles' or with traditional candle cards.

Condition Reports

For more information on any item, from the condition report, measurements, dating and transportation, to hanging, please do not hesitate to contact us.

Restoration and other Services

We have many options for Restoration and also carry out Bespoke work. See our Bespoke page on this website.

Chandelier Installation

We can offer this service through associated contractors experienced in this field. We electrically test fittings before hanging and again once installed. This service is currently available for the UK only. Installation of large crystal and glass Chandeliers is specialist work usually beyond the the skillset of most electricians.

Piece of History on the Knowledge Page

Read our Knowledge Page for fascinating snippets on Chandelier history.